PledgeFund.com Privacy Policy

Last Updated: 01. Jan. 2024

1. Purpose of PledgeFund.com Privacy Policy

This Privacy Policy governs the use of the PledgeFund.com platform ("Platform"), operated by PledgeFund Ltd ("PledgeFund"), a Private Limited Company registered in Nigeria with Company Registration Number 614918, and having its registered office at 19 Adele lane woji Rivers state , Nigeria. In this policy, "we," "us," and "our" refer to PledgeFund, while "you" and "your" refer to the users of the Platform and our customers ("Customers"). As per the Data Protection Act 1988 and 2003 ("Acts"), we are the data controller. This policy is in accordance with legislative requirements, aiming to protect the data collected, recorded, and processed about individuals necessary for providing products and services, normal business operations, and pursuing legitimate interests.

2. Who and What This Policy Applies to

This policy applies to all information, physical and digital, collected or stored electronically or in hardcopy, concerning individuals. It does not apply to information collected about businesses or companies but extends to information about individuals within those entities. PledgeFund is not available to individuals under the age of 18.

3. The Information We Collect

We collect various types of information, including but not limited to:

• Personal Information: Name, location, date of birth, passport, driver's license, and other identifying details.
• Contact Information: Email address, phone number, residential and business address, and social media profile information.
• Financial Information: Bank account details, debit/credit card information, payment history, and transaction details.
• Statistical, Analytical, and Behavioral Information: Online and offline preferences, habits, trends, and other statistical data.
• Device and Technical Information: Hardware model, operating system version, browser type, IP address, and mobile network information.

Additionally, we may collect and store any personal correspondence and activities freely sent to us or provided by others.

4. How Information Is Collected

Information is primarily collected during the use of PledgeFund, product subscriptions, registrations, purchases, account openings, and interactions with third-party partners. We may also obtain data from advertising, promotions, credit reference agencies, public records, and other legitimate sources. Data verification may involve accessing third-party data sources.

5. How Data Is Stored

Data collected from users is stored and processed within the European Economic Area (EEA) and may be transferred to third parties outside the EEA with appropriate security measures. Data may be processed by third parties or staff outside the EEA. We ensure data security through secure servers and encryption technology for payment transactions. Users are responsible for maintaining the confidentiality of passwords and PINs.

6. How Data Is Used

We use collected data for various purposes, including:

• Providing and improving products and services.
• Communicating with users.
• Conducting business operations.
• Marketing and promotions.
• Compliance with legal obligations.
• Fraud prevention and security measures.
• Statistical analysis and reporting.

7. Disclosure Of Personal Data

Personal data may be disclosed to third parties in compliance with legal requirements, for business operations, fraud prevention, regulatory checks, and investigations. We do not sell personal data to unrelated third parties.

8. Third Party Services, Websites, And Accounts

We may share user information with third-party service providers for operational purposes and may link user accounts to third-party services for specific functionalities. Users are encouraged to review the privacy policies of third-party providers.

9. Cookie Policy

Please refer to our separate Cookie Policy for detailed information on cookie usage.

10. Consent To Collection Of Data

Users have the right to opt-in or opt-out of data collection and communication. Revoking consent is possible at any time through the same channels used for opt-in.

11. The Safety & Security Of Data

We take reasonable precautions to protect user data from unauthorized access and misuse, both online and offline. Users are advised to report any suspected misuse or unauthorized access immediately.

12. How To Access And/Or Update Information

Users have the right to request access to their data and may update their information as necessary. We may charge a reasonable fee for data access requests.

13. Complaints And Disputes

Users have the right to object to data processing and lodge complaints with supervisory authorities if necessary. Disputes regarding data handling should be addressed directly to us for resolution.

14. Additions To This Policy

This policy may be updated periodically to comply with legal obligations and update practices. Users will be notified of any material changes to the policy.

15. Contacting Us

For privacy-related inquiries or correspondence, please contact us at support@pledgefund.com.